From Friction to Flow: How Data Guided Manning & Co’s Homepage Redesign

Role

UI/UX Designer, Web Developer

Project under

Manning & Co. Group

Year

2025

Overview

Manning & Co.’s homepage faced two main issues: low visitor engagement and content-heavy sections that made the page feel cramped and hard to navigate. Using insights from Microsoft Clarity, I led a full homepage redesign to create a cleaner layout, improve visual balance, and enhance the browsing experience — resulting in smoother interactions and stronger user retention.

Challenge

Despite strong visuals, the original homepage suffered from friction points that impacted engagement:

Opportunity

By redesigning the homepage into a modern, interaction-driven experience, we could create a more intuitive entry point into the site—building trust and encouraging exploration. Leveraging micro-interactions and motion design offered a chance to reduce cognitive load and subtly guide user behavior.

Project Scope

  • Scope: Layout redesign, interaction design, motion design (GSAP), testing and iteration
  • Collaboration: Worked with designer, content team, and PM to ensure smooth implementation and brand consistency.

Design principles

  • Clarity: Simplified the interface to highlight key messaging and CTAs.
  • Engagement: Integrated GSAP-powered micro-interactions to create delight and improve navigation flow.
  • Trust: Refined visual hierarchy and brand consistency to build credibility at first glance.

Process

01

Audit & insights

Reviewed analytics and session recordings via Microsoft Clarity to pinpoint pain points such as layout instability, drop-off hotspots, and shallow engagement.

02

High-fidelity design

Developed a modern, high-fidelity layout that emphasized above-the-fold storytelling and scannability. The focus was on creating a clean, structured visual system — with consistent spacing, typography, and component hierarchy — to strengthen clarity and guide user flow effectively.

03

Development
+ interaction design

Implemented GSAP-powered micro-interactions to enhance responsiveness and engagement. The final design was developed using Elementor, with additional custom HTML and CSS to extend functionality and ensure pixel-perfect alignment with the intended motion and layout behaviour.

04

Monitor & iterate

Tracked post-launch data and user sessions through Microsoft Clarity and analytics tools to identify friction points and performance gaps.

Results

MetricBeforeAfterImpact
Sessions256805⬆️ +214% traffic growth
Unique Users103340⬆️ +230% reach
Dead Clicks13.28%9.44%⬇️ Reduced frustration
Quick Backs24.22%11.68%⬇️ Strong improvement
CLS (Layout Stability)2.20.81⬆️ Major stability fix
Pages / Session4.202.59⬇️ Shallower engagement
Active Time4.3 min2.4 min⬇️ Shorter visits

Scroll to see the before/after

before
after

Before after comparison

The visuals below show a clear before-and-after transformation. The original layout was cluttered and confusing, causing friction for users. The redesign streamlines the structure with micro-interactions that guide users smoothly through the experience.

Insights

Key takeways

  • Design and performance are inseparable. A smooth interface must be supported by optimized technical performance.
  • Data-driven iteration works. Real user data validated improvements and clarified where to focus next.
  • Collaboration matters. When designers and developers align on performance metrics, every design decision supports a faster, smoother experience.